A little about Waterways Holidays Limited

 

Established in 2001 and incorporated in 2003, Waterways Holidays is a family owned and operated business specialising in boating holidays throughout the UK and selected areas of Europe. All of our team are experienced boaters and are happy to provide friendly impartial advice on choosing your perfect boating holiday.


We can offer you a choice of over 1,600 boats from over 80 different UK start locations on the canals & rivers of England, Scotland & Wales as well as the Norfolk Broads.


Based in Aldershot, North Hampshire we act as a central booking office on behalf of most of the major UK boating holiday operators and your booking is always direct with each operator at the direct booking price.


Waterways Holidays Booking Boating Holidays Booking Office

Meet the Team


Nigel (Managing Director)


Nigel joined Waterways Holidays in 2003 after a number of years as a Company Director of a major international telecoms company and before that as General Manager of a large Japanese consumer & business electronics manufacturer.


He has sailed & raced a variety of dinghies all his life as well as crewing in a transatlantic yacht race aboard a 70 foot ocean racer. He enjoys combining his passion for all types of boating with ensuring the design and smooth running of Waterways Holidays web & IT systems to make choosing a boating holiday as easy and enjoyable as possible.


Lesley (Company Director)


Lesley manages our booking team and the general office administration. She is joint owner of Waterways Holidays with Co Director Nigel & in her spare time is a keen narrowboater and enjoys sailing on the Norfolk Broads.


Lesley took her first family boating holiday over 20 years ago on the Monmouthshire & Brecon Canal, which runs through the heart of the Brecon Beacons National Park. Despite it raining for the whole week, Lesley says that she was hooked from the first moment aboard and has since enjoyed many boating holidays throughout the UK.


Gemma (Marketing Manager)


After graduating at Birmingham University, Gemma has undergone training with the Chartered Institute of Marketing and now manages all the Waterways Holidays advertising and marketing activities as well as remaining a very active member of our boating holidays booking team.


Gemma loves boating and has taken many boating holidays on the Norfolk Broads and canals which she says helps to give an understanding of what types of information customers are looking for when considering their first boating holiday or looking to broaden their experience.


Trudi (Customer Service & Web Inventory)


Following a number of years working overseas in the travel industry, Trudi is now the most senior member of our booking team as well as being the most experienced narrowboater with numerous trips each year across the length and breadth of the canal network. Trudi has also taken a number of holidays aboard cruisers & sailing yachts on the Norfolk Broads.


In addition to using her boating experiences to advise customers on suitable holidays, Trudi maintains all of the boat layout plans and cruising routes on our website.


Dawn (Customer Services & Accounts)


Dawn is also an experienced boater and has enjoyed many holidays on both the Norfolk Broads and canals. This means that like the rest of the team, she is able to offer impartial advice on all aspects of choosing your first or next boating holiday.


In addition to assisting holiday customers, Dawn spends the rest of her time managing all aspects of our accounts using her experience gained whilst running her own business prior to joining the Waterways Holidays team.


Abbie (Digital Marketing Manager)


After graduating from Surrey University, Abbie joined the Waterways Holidays customer service team. She uses her media training to help promote boating holidays through each of our social media pages including maintaining our Facebook and Twitter pages, and updating the pages on the website.


Since joining Waterways Holidays, Abbie has become a keen boater and enjoys nothing more than sharing her enthusiasm for boating holidays with our customers.


Zoe (Customer Services & Online Marketing)


Zoe graduated from Kingston University, studying Journalism with English Language & Communication. Zoe likes spending time with her horses, and walking with the dog.


She enjoys assisting customers to find their most suitable boating holiday, as well as writing articles for our blog page and updating our social media pages.


Heather (Customer Services)


Heather joined Waterways Holidays following many successful years working in a customer facing role in Scottish tourism. Since joining Waterways Holidays she has become a keen boater, having gained experience on both the Broads and canals. She makes delicious Scottish shortbreads baked to a traditional family recipe - we love them!


Heather particularly enjoys helping others to find their perfect boating holiday destination; she's especially knowledgeable about the many attractions along the Scottish waterways.